Connect the Volvo On Call app to your Volvo

To be able to use the Volvo On Call app services, you need to link the Volvo On Call app to your car. This article describes what to do.

Summary of buttons in the roof and Volvo On Call mobile appApplies to cars that have Bluetooth..

Summary of buttons in the roof and Volvo On Call mobile app.

Connect Volvo On Call to your Volvo

This procedure must be carried out in the car (from the driver's seat), see instructions below.

Volvo On Call mobile app

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Instructions

Make sure your car is in an area with mobile coverage and that your mobile device has an Internet connection.

If your car is equipped with both Sensus Connect and Volvo On Call, make sure that Car modem is not selected as the Internet source in the infotainment system. If it is selected, you will not be able to complete step 5 below and then not connect the Volvo On Call app to your car.

Make sure you have your four-digit Volvo On Call PIN code (Volvo On Call PIN code), your Volvo ID (Create and register a Volvo ID ) and the car's VIN or registration number available before you start. A Volvo ID can be created after logging in with the Volvo On Call app.

Sit in your car with your mobile phone and switch on the ignition in the car. Do not start the car's engine.

Login to the Volvo On Call app with your Volvo ID and then follow the instructions in the app.

Confirm the connection between the app and your car with one quick press on the On Call button in the roof of your car (do not hold the button depressed).

You can now start using the Volvo On Call app services.

When the message prompting you to press the On Call button is shown in the VOC app, wait a few seconds before pressing. This to ensure that the car is in verification mode.

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