What is Volvo ID?

Volvo ID is a personal ID that allows access to a wide range of Volvo services both online and in your car. This article describes the scope of use and benefits of Volvo ID.

Volvo ID

Volvo ID is a personal login which consists of a username (e-mail address) and a password. Volvo ID is used when logging in to a series of connected services from Volvo, see information below. For information on how to set up a Volvo ID, see Create and register a Volvo ID .

Not all markets have access to My Volvo website and/or Volvo On Call. For further assistance, contact your local Volvo dealer or Customer Support.

Examples of services

Below list describes some online services where Volvo ID is required.

The services available may vary over time and depend on equipment level and market.

  • My Volvo website - My Volvo is a personalised webpage that gives you a clear overview of your car ownership, all the latest news, relevant information and offers from Volvo.

Cars equipped with Sensus Connect

  • Send to Car – The 'Send to Car' service allows you to send an address from an online map service directly to your Volvo. To be able to use this function, you have to have registered your Volvo ID in your car. For more information, see What is Send to Car?.
  • Volvo On Call (VOC)

    Option.

    - Volvo ID is used when you log in to the Volvo On Call mobile app. See What is Volvo On Call? for more information.
  • Book service and repair - If you register your preferred workshop/dealer on My Volvo, it is possible to request and book a service directly from your car. You also have to have registered your Volvo ID in the car for this service to work. For more information, see About the Book service and repair service.

Why have a Volvo ID?

  • One user name and one password to access Volvo's various online services, i.e. only one username and one password to remember.
  • When changing the username/password for a service (e.g. Volvo On Call

    Only applies to VOC markets.

    ) it will also be changed automatically for other services (e.g. My Volvo website

    Applies to My Volvo markets only.

    ).

Car model/model year

My Volvo: All car models from 2004 and laterVaries depending on market..

Sensus Connect: Possible on all car models of model year 2015 and S60, V60, XC60 of model year 2014 (week 46).

System

Volvo On Call

Sensus Connect

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