Tips for improving voice recognition

If the voice recognition system does not respond as you expect, this may be due to a number of factors. Tips are listed below to improve your use of voice recognition.

• Make sure you are speaking the right language (system language selected) and that the language you have selected is supported by voice recognition. For more information, see Voice recognition language settings.
• Try saying "Help". You will then receive guidance on what is possible to say – it is possible that the system does not support the phrase that you think the system is not understanding.
• Speak at a natural pace and using a normal conversational tone. Do not speak more slowly because the system does not understand you, this impairs recognition.
• Remember that in certain situations, the system has to search through a large database in order to give you the right feedback. In these situations it is more difficult to give you exactly the right response. A list of possible responses is then often shown in the car's display.

How do I know what I should say?

The easiest way to find out what you can say is to press the voice recognition button on the steering wheel and say "Help". It is always possible to say "Help", no matter where you are in a dialogue. The exception to this is when you have to say search terms for searching in databases (e.g. if you have to enter an address or POI). The system will then search for hits on something which sounds like "help".

See the Owner's Manual for information on which voice recognition commands are available in your car.

Speed and repetition mode for voice recognition

If you find that voices speaking too quickly, you can change the speed in the voice recognition settings menu, see the instructions below.

Repeat mode can be enabled so that the system repeats what you said. When you have learnt more about how voice recognition works and feel that the readback is starting to become repetitive, you can disable repeat mode, see the instructions below.

Update the voice recognition system

For information on improvements in the voice recognition function and to download updates, select your car model in the "Cars" section. Here, you can download updates to a USB memory before then loading the updates to your car.